Refund policy

Return & Refund Policy (Made-to-Order)

At Sticker Republic, most of our products are made to order (produced specifically for each customer after an order is placed). Because of this, we generally do not accept returns or exchanges for reasons such as change of mind, wrong size, or personal preference.

That said, we will always make it right if there is an issue caused by us or during delivery.

Damages, defects, or wrong items

Please inspect your order upon delivery and contact us immediately if:

  • your item arrives damaged
  • your item is defective
  • you received the wrong item
  • there is a clear printing/manufacturing error

To report an issue, email us at hello@stickerrepublic.com within 48 hours of receiving your order and include:

  • your order number
  • clear photos of the item and packaging (if relevant)

If the claim is approved, we will provide one of the following solutions, at our discretion:

  • free replacement / reprint, or
  • a refund (full or partial), depending on the situation

No returns for made-to-order items

Because each product is made specifically for you, we do not accept returns or exchanges for:

  • change of mind
  • ordering the wrong size
  • incorrect shipping address provided at checkout
  • minor color variations (screen vs. real-life) or small placement differences that do not affect usability
  • normal wear and tear

Sale items & gift cards

We do not accept returns or exchanges for:

  • sale items
  • gift cards

Refunds (if approved)

If a refund is approved, it will be issued to your original payment method within 10 business days.
Please note that it may take additional time for your bank or payment provider to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at hello@stickerrepublic.com

European Union – Right of withdrawal

If your order is shipped within the European Union, you may normally have the right to withdraw from your purchase within 14 days.

However, this right does not apply to goods that are made to order or clearly personalized, as permitted under applicable EU consumer protection rules.

If you believe your case should be treated differently, contact us at hello@stickerrepublic.com and we will review it.

Contact

For any questions related to returns or refunds, contact us at:
hello@stickerrepublic.com